 Services
Phone Support
One of the first portals in today’s
competitive business environment is your telephone communications
system. Whether you have a traditional phone system or a digital
communications platform handling a multitude of voice, data or video
input; a properly engineered, designed and installed systems will
ensure that your presenting yourself as a competent and well-managed
organization.
True digital technology, with digital voice mail
integration, provides cost savings and high-speed communication
with your phone management system. Built in software integrates
digital voice processing systems with all the processing option
capabilities. There are many options available, containing a built-in
software auto attendants with an interview service permitting owners
flexibility in re-programming their systems.
Features of digital technology include: The digital
voice processing system integrates the voice processing system;
providing proprietary voice mail integration; simple control that
allow a user to retrieve mail box messages by pressing the Message
Waiting button; enhanced message notification, by message lamp,
that notifies you if you have received a message; displayed messages
that list the your caller’s telephone or extension number;
if your not at your extension, the system will dial a pre-set number
to reach you so you never miss important calls. Other popular features
include: conferencing, music-on hold and call accounting features.
These digital technologies can be combined for truly efficient telephone
communications.
Caller ID is available on all handsets, which
displays the incoming number caller’s phone number, or name
and number (provided by local phone company) when used with a digital
systems display phone. Live, or remote, caller screening allows
you to monitor your calls as they are being recorded into your mailbox.
This gives you the choice to answer the call if you wish. You can
choose to hear your calls either through the telephone’s speaker
or handset, or with remote live call screening, from the handset
of any cordless phone. The user at each extension can log answered
or unanswered calls. The user at each extension can log answered
or unanswered calls.
Technicians have multiple protected access
points to program the system and provide maintenance, which can
also be accessed remotely. Because of the technical features, are
only sold, installed and serviced by trained Certified Dealers.
Network Engineering Systems has been certified by major suppliers
to provide and assist in your decision-making, install a system
with minimum interruption and provide the necessary services.
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